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Help Desk Service Tech - Level 2-3 Field experience- Remote or KC Area
We are looking for a customer service-oriented Help desk Support Technician to provide technical support to users in an efficient and accurate manner. You will be considered as Denizen’s Service front liner, and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company. The Help desks support technician’s primary responsibility is to provide direct support to clients and Service Coordinator to coordinate any service that can be accomplished without a scheduled on-site call. In addition, the Help Desk Support will be responsible for organizing and maintaining online remote support tools, such as OvrC and control system central management utilities.  

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