Position: Electronic Systems Technician II (EST II)

Employment Type: Full-time

Exemption Status: Non-Exempt

Reports to: Project Manager

Locations: Farmers Branch, TX, Omaha, NE and Olathe, KS

Job Summary

Exhibiting a meticulous attention to detail and a strong sense of organizational proficiency, the Electronic Systems Technician II (EST II) undertakes the installation, programming, and maintenance of a comprehensive range of AV and technology solutions. This encompasses the implementation and management of control systems, integrated whole-house audio and video systems, advanced security systems, and meticulously designed structured cable networks.

Typical Duties and Responsibilities

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

• Uphold Denizen's Core Values:
  • Commitment to quality.
  • Do what you say.
  • There’s always a way – Find it.
  • Leaders also let others lead.
  • Go the distance.
• Prioritize exceptional customer service.
• Conduct the precise and efficient pulling, terminating, labeling, and testing of cables that interconnect audio, video, data, security, and control equipment.
• Proficiently handling tasks involving the running, fishing, and termination of low voltage wiring.
• Safely execute the installation of displays, mounts, speakers, cameras, and equipment, employing various methods such as in-wall installations, mounting to structures, and ceiling mounting techniques.
• Demonstrate familiarity with the setup and programming of automation/control, security, and network systems.
• Possess proficient time management and meticulous documentation skills.
• Provide valuable assistance in the comprehensive system commissioning process, encompassing thorough testing, and conducting training walk-through sessions with clients.
• Ensure upkeep of fleet vehicles, stock inventory, and adhere to scheduled maintenance tasks as required.
• Conduct advanced troubleshooting of AV systems, data infrastructure, security systems, and control equipment.
• Actively engage in the on-call service rotation on an as-needed basis.

Skills and Qualifications Required

• Exemplify a high level of self-sufficiency, showcasing the capacity to proactively and resourcefully address various challenges that may arise by leveraging the tools and resources provided.
• Demonstrate the ability to think critically and find innovative solutions to problems, utilizing the available resources to their fullest potential.
• Demonstrate an intermediate level of proficiency in device configuration, with a proven track record of successfully installing and configuring computer networks.
• Possess the ability to accurately interpret drawings, technical schematics, and prints to facilitate seamless implementation.
• Exhibit the capability to operate power and hand tools effectively and safely.
• Showcase exceptional customer service skills, fostering strong team relationships, and consistently upholding a collaborative work ethic.
• Display adept decision-making abilities to prioritize short and long-term project objectives.
• Demonstrate effective multitasking skills while maintaining unwavering dedication to work quality and integrity.
• Maintain a consistently professional appearance and demeanor in all professional interactions.
• Hold and maintain a valid driver's license with a clean driving record.

Work Environment and Physical Requirements

The Electronic Systems Technician II (EST II) will be responsible for traveling to job sites using company- provided vehicles. The work environments at these job sites frequently lack climate control systems, resulting in varying temperatures that may be less than optimal for comfort. This role involves direct contact with high-end audio-visual equipment, lighting systems, computers, and various electrical components. While performing job duties, the employee will be regularly engaged in activities such as sitting, standing, looking down or up, bending, twisting, color perception, hearing, walking, using hands for fine motor tasks, and reaching with hands and arms. The ability to lift and move objects weighing up to 75 pounds is required. The job may also entail working at heights using ladders, and exposure to temperature extremes in the workplace environment. These physical demands described are representative of those that must be met by an employee to effectively carry out the essential functions of the position.

Education/Experience

High School Diploma or equivalent

About Denizen

It's your world. How will you live in it? Home has taken on more importance than ever, and it often means something quite different to each of us. For some, it’s a quiet refuge. For others, it’s a place of coming and going – a busy, bustling hub of family life. Maybe it’s both. Or maybe you’re simply dreaming of all that a home could be, some place new and exciting, and you’re just beginning that journey. Whatever your story is, we’re big believers that it always begins at home. And we love to show our clients a new way to truly be in their spaces, moving through each day with intention, focus and hopefully... delight. This is the spirit of what we do: to re-define what home means to you, how you reside there, how you relax, how you light up and refuel. We curate the full range of experiences your home is capable of so you can be its biggest fan – a loyal, thriving denizen of each and every room.

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