Title:  Service Technician                                                                                 Date:  2022

Reports To: Service Manager

General Purpose of Position:  The Service Technician is responsible for providing service and support on clients' systems.

Essential Functions:

• Troubleshoot and diagnose technical problems and determine the proper course of action
• Completes and submits field project documentation and time reports
• Complies with quality control standards
• Communicates service call status and follow-up required to the Service Manager
• Complies with Barrett’s standards of professionalism
• Maintains personal technical training on product functions and installation techniques
• Complies with state and OSHA laws, company policies, and recommended procedures
• Maintains assigned vehicle maintenance and tool inventory

Skills and Abilities:

• Advanced knowledge of system configuration and setup
• Advanced knowledge of programming control systems
• Advanced knowledge of equipment used in system integrations
• Excellent troubleshooting skills
• Excellent communication, time management, and organizational skills
• Excellent people skills
• Ability to read and interpret technical drawings

Working Conditions:

• Residential and light commercial construction sites
• Client’s homes or businesses

Education and/or Training:

• Preferred minimum of (5) years of experience in electronic system integration
• Required high school graduate
• Preferred college, technical school, or specialized courses in electronics and/or engineering or equivalent job experience