Details
Posted: 11-Jul-22
Location: Lombard, Illinois
Type: Full Time
Categories:
Technician
Title: Service Technician Date: 2022
Reports To: Service Manager
General Purpose of Position: The Service Technician is responsible for providing service and support on clients' systems.
Essential Functions:
- Troubleshoot and diagnose technical problems and determine the proper course of action
- Completes and submits field project documentation and time reports
- Complies with quality control standards
- Communicates service call status and follow-up required to the Service Manager
- Complies with Barrett’s standards of professionalism
- Maintains personal technical training on product functions and installation techniques
- Complies with state and OSHA laws, company policies, and recommended procedures
- Maintains assigned vehicle maintenance and tool inventory
Skills and Abilities:
- Advanced knowledge of system configuration and setup
- Advanced knowledge of programming control systems
- Advanced knowledge of equipment used in system integrations
- Excellent troubleshooting skills
- Excellent communication, time management, and organizational skills
- Excellent people skills
- Ability to read and interpret technical drawings
Working Conditions:
- Residential and light commercial construction sites
- Client’s homes or businesses
Education and/or Training:
- Preferred minimum of (5) years of experience in electronic system integration
- Required high school graduate
- Preferred college, technical school, or specialized courses in electronics and/or engineering or equivalent job experience