A highly experienced Service Technician wanted to join the Custom Audio Video team. We are looking for a detail-oriented, customer-friendly AV and network systems trouble-shooter to join one of the elite AV companies of the southeast. This role as a part of Custom Audio Video’s service team will place you in a position to help new and existing clients get back on track with their home AV, network, and automation systems.
Responsibilities include both on-site and remote access service of systems, accurate notation/documentation of problems, client relations, maintaining Custom Audio Video’s record of exemplary service.
• Required: Extensive knowledge of AV and network systems. • Required: Strong interpersonal and customer service skills. • Required: Extensive experience installing and servicing most if not all kinds of low voltage systems. • Required: Advanced understanding of AV interconnections, computer networking (LAN and WIFI), control system programming, surround sound/stereo system design, and AV installation methods. • Required: Good driving record. • Required: Minimum 3+ years’ experience in the AV installation/service industry including remote and control system programming. • Required: good ability to troubleshoot advanced low-voltage systems including AV, network, home integration, lighting control, motorized systems, televisions, projectors, and client-side services such as streaming. • Required: Maintain professional appearance and calm demeanor in tough situations. • Required: Ability to lift and carry up to 50 pounds and experienced working with power tools. • Experience with remote service systems such as Ihiji, Bakpak, OvrC a plus. • Experience with Control4, Crestron, and URC a plus. • Industry certification from CEDIA, Infocomm, ISF or similar a plus.
Additional Salary Information: Benefits: health insurance, dental insurance, vision insurance, retirement plan, paid time off
Internal Number: 3
About Custom Audio Video
Custom Audio Video strives to recruit and retain employees who continually elevate the success of the company and its projects. Sandy Benson has surrounded herself with some of the most brilliant and creative custom installation designers, technicians, and programmers to be found in the south east. At CAV, each team member brings a level of expertise to varying branches of technology that is just not possible to get from smaller companies. CAV can provide better value for modest and expansive projects, precision design and documentation, and five-star service for both the casual buyer and affluent aficionado alike.